Your privacy matters to us. This policy explains what information we collect when you use our website or contact us, and how we use it. We will never sell your personal information to third parties.
1. Who We Are
Klinner Cleaning & Maintenance is a professional cleaning and home maintenance service based in Nashville, TN. You can reach us at:
- Email: info@klinnercleaning.com
- Service area: Nashville, TN and surrounding metro area
2. Information We Collect
We collect information you voluntarily provide when you:
- Fill out the quote request form on our website (name, phone, email, service details)
- Email us directly
We do not use cookies, tracking pixels, or any analytics tools that collect browsing data beyond what is automatically logged by our web host.
3. How We Use Your Information
The information you provide is used exclusively to:
- Respond to your quote request or inquiry
- Schedule and coordinate cleaning services
- Follow up about your service experience
We do not use your information for marketing campaigns or automated messaging unless you have explicitly requested updates from us.
4. Third-Party Services
Our quote form is powered by Web3Forms (web3forms.com), a form submission service. When you submit the form, your data is transmitted securely to their servers and then forwarded to us by email. Web3Forms does not store your data permanently. You can review their privacy policy at web3forms.com/privacy.
Our website uses Google Fonts to display typography. Google may log the request to load fonts. See Google's Privacy Policy for details.
5. Data Retention
We keep your contact information only as long as necessary to deliver your service and resolve any follow-up questions. If you'd like us to delete your information, contact us at info@klinnercleaning.com and we'll do so promptly.
6. Your Rights
You have the right to:
- Ask what personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
To exercise any of these rights, email us at info@klinnercleaning.com.
7. Security
Our website uses HTTPS encryption for all data transmitted between your browser and our server. Form submissions are sent via encrypted connection to Web3Forms.
8. Changes to This Policy
We may update this policy occasionally. When we do, we'll update the "Last updated" date at the top. Continued use of our website after changes means you accept the updated policy.
9. Contact
Questions about this Privacy Policy? Reach us at:
- Email: info@klinnercleaning.com